Not So Basic Training Services

NEW! Digital Products & Tools

Digital downloads that you immediately put to use? Yes.

In-Person Training Solutions

Our Live In-Person Training is what we are nationally known for. We love to go to the client’s site and facilitate customized, interactive training sessions for staff. It’s what we do. Check us out…

Not So Basic Training Coaching and Consulting

Coaching • Consulting

Services designed to supplement our content and training. Customized to help your organization reach that next level of success. Live, Virtual, Mini-Trainings & more. Let us custom design a solution for you…

Not So Basic Training Virtual Training Options

Virtual Training Solutions

We can also create some cool resources for you! ALL designed to provide value. Products, Printable Resources, Workbooks, Mini-Trainings & more… let us know how we can help.

What Our Amazing Clients are Saying…

Chrysler Corp

The examples you used in training are a tribute to the professional manner in which you conduct your classes.

Herman Miller

I have seen a marked difference in how our internal/external customers are treated since your training session, thank you!

U of M

NSBT’s expertise has benefited us in many ways…you are dependable, helpful, creative and professional.

City of Muskegon – Public Safety

Your presentation was outstanding and I have received nothing but positive feedback!

Michigan Golf Course Owners Assoc.

…your insight and ability to pass along your enthusiasm to the attendees is a trait you should be proud of!

Michigan Retailers Association

I wish the session had been longer, I should have brought my whole staff!

Mi Works

World Class!

Spectrum Health

Great message, fun and lots of laughs!

Great Lakes Home & Spa

The team loved it. Cannot wait to have them back!

Nichols

On behalf of myself & Nichols Management Team, I thank you for a very energetic and valuable presentation on Managing Change. The feedback has been very positive and we look forward to many more opportunities to work together!

Holland Area Chamber of Commerce

Your workshop is getting rave reviews…no surprise since every workshop/seminar you have done for us has rated very high. I really appreciate your willingness to be part of this. Many thanks.

Global Steel Foundry Organization – Atchinson, KS

I’ve had most all of the people say this was the best leadership and management training course they have ever taken. One particular manager that has been with this division for years stopped by personally and told me it was the best training he’d been to. I personally think it was the best one I’ve been too. When we’ve got more training needs I assure you we will be giving you a call.

Revel

NSBT is an invaluable resource for our business! They are a must have for any entrepreneur, CEO, or manager concerned with bottom line results. Mitzi Taylor combines everything you want in a business coach – results, oriented goals, infectious enthusiasm and a passion for change.

Great Lakes Ice Cream & Fast Food Assoc.

Thank you very much for your time and effort that enabled us to have a wonderful 41st Convention & Trade Show. I personally heard many comments about how great your presentation was and how people were going to immediately implement what they had learned. We are very luck to have had your help.

What’s New?

Mini-Trainings!

Short, targeted mini-trainings. We keep the participant count low. More like super customized Coaching sessions, focused on problem solving real-time issues.

HOT TOPIC!

Understanding Different Behavior Styles

In person live training 1-3 hours. Quoted specifically for your group, location, duration, etc. Contact us today for a quote! [email protected]

Our Blog

quiet quitting at work

Quiet Cracking Is Real. And It Is Not Your Fault

There is a term making the rounds in HR research right now called quiet cracking. It is not dramatic. Nobody burns out overnight. Nobody flips a table. Nobody ghosts their calendar and moves to Portugal. It is slower than that. It is the manager who starts taking the…

read more…

About us

Companies don’t fall apart because the work is hard. They fall apart because of the people stuff. Someone won’t own their mistakes. Nobody handles change well. Two departments haven’t spoken since 2019. That’s the part we fix.

Not So Basic Training has been at this since 1993.

We help four ways.

  • Digital tools you download and use the same day
  • Coaching
  • Consulting
  • On-site Training

You pick what fits. Nobody’s here to hard-sell you the whole menu.

It’s owned and run by Mitzi Taylor, an Everything DiSC Certified facilitator out of Norton Shores, Michigan. Mitzi has trained thousands of employees, managers and teams at Michigan State University, Howmet, Herman Miller, and RENK, plus plenty of companies you haven’t heard of, across manufacturing, healthcare, banking, non-profits, and retail.

What people call us for most: Accountability, Managing Change, DiSC, and getting people to actually Communicate. It all runs on Mitzi’s own frameworks, including the System of Accountability and the Hear/Fear/Near/Cheer model for Change.

The whole thing has always come down to four things. Love what we do, do what we’re good at, have some fun, and get results. That’s it.