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Training Topics

All topics and sessions are customized to fit your needs, time constraints and specific goals.

Content can be delivered both In-Person and On-Line. Don’t have a ton of time available? We can also make most of these topic ideas into a Mini-Training for your staff. Check out some sample topics…

Communication

  • Building Positive Work Relationships
  • DiSC® Understanding Different Behavior Styles
  • Leading Successful Change
  • Communication Essentials for Leaders
  • The Clash of the Co-Workers
  • NEW!  Communication Styles in a Remote World

Customer Service

  • When Customer Service Goes Viral
  • Achieving Service Excellence
  • Creating a Customer Focused Culture
  • Handling Complaints & Difficult Situations
  • Leading Excellent Customer Service

Training Others

  • Presenting 101
  • Presenting 201
  • Facilitation Skills
  • Hey Coach!
  • Interactive Training Techniques (Train the Trainer)
  • Training Design

Leadership

  • Breaking the Entitlement Mentality
  • NEW! Employee Engagement: Top 10 Things You Need to Know
  • Millennial Motivation
  • Managing Multiple Generations in the Workplace
  • Accountability in the Workplace
  • Core Competencies for Supervisors
  • Effective Hiring Practices
  • Managing Your Time
  • Not Another Meeting! (Meeting Skills Training)
  • Understand Your Leadership Style
  • Leading Organizational Change
  • Gen Why?
  • Creating a Culture of Commitment

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